Privacy Policy

Effective Date: 11/22/2024

Welcome to SharkMate (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

We collect the following categories of personal information:

Personal Identifiable Information (PII): Name, email address, phone number, billing address, and shipping address.
Payment Information: Credit card or debit card details for order transactions (processed securely through third-party payment processors).
Cookies and Usage Data: Data collected through cookies and similar tracking technologies, including Google Analytics, such as IP addresses, browser types, and pages visited.
Account Information: IIf you create an account, we collect username and password information.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders, including payment authorization and delivery.
To provide customer support and communicate with you about your orders.
To improve our website’s functionality and optimize your shopping experience using analytics tools such as Google Analytics.
To send promotional and marketing materials (with your consent).
To comply with legal and regulatory requirements.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies may include:

Necessary Cookies: Required for the functioning of the website (e.g., shopping cart).
Performance Cookies: Used for Google Analytics to understand website performance and visitor behavior.
Marketing Cookies: Used to display personalized advertisements.

You can manage or disable cookies through your browser settings.

How We Share Your Information

We do not sell your personal information. However, we may share information with:

Service Providers: Third-party payment processors, shipping partners, and analytics providers (e.g., Google Analytics).
Legal Authorities: If required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Access and Correction: Request a copy of the personal information we have about you and correct inaccuracies.
Data Deletion:Request deletion of your personal information.
Opt-out of Marketing Communications: Unsubscribe from promotional emails.
Cookie Management: Adjust cookie preferences through your browser.

Compliance with Laws

This Privacy Policy complies with:

California Consumer Privacy Act (CCPA) for U.S. consumers.
General Data Protection Regulation (GDPR) for applicable consumers.
Information Technology Act, 2000 and rules under the Indian IT Act for Indian consumers.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing information.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@thesharkmate.com